/* V16.29.15 — Chat trực tiếp CSKH khi bảo trì + hộp thư nhân viên.
   Tận dụng bảng contact hiện tại, không tạo panel trùng ngoài layout. */
.tg-maint-screen [hidden] {display:none !important}
.tg-maint-cskh-panel{width:min(410px,calc(100vw - 26px))}
.tg-maint-live-entry{margin:0 14px 10px; width:calc(100% - 28px);border:1px solid #dfb669;border-radius:12px;background:linear-gradient(115deg,#f9dc9a,#c7923f);color:#1c150a;text-align:left;font:bold 15px 'Times New Roman',serif;padding:12px 15px;cursor:pointer;box-shadow:0 5px 20px #f2c87722}
.tg-maint-live-entry span{display:block;margin:4px 0 0 26px;font:normal 12px 'Times New Roman',serif;color:#4b371b}
.tg-maint-live-entry:focus-visible,.tg-maint-live-entry:hover{outline:2px solid #fff0b8;outline-offset:2px}
.tg-maint-chat-mode>p,.tg-maint-chat-mode .tg-maint-cskh-links,.tg-maint-chat-mode .tg-maint-staff-entry,.tg-maint-chat-mode .tg-maint-live-entry{display:none!important}
.tg-maint-live-host{padding:12px 14px 16px}
.tg-maint-live-back{border:0;background:transparent;color:#f2c975;text-decoration:underline;cursor:pointer;margin:0 0 9px;padding:5px;font:14px 'Times New Roman',serif}
.tg-maint-chat-form,.tg-maint-chat-visitor-view{display:grid;gap:11px;color:#f2e4c6}
.tg-maint-chat-form>p{font:14px/1.5 'Times New Roman',serif;margin:0;color:#e9d7b9}
.tg-maint-chat-form label{display:grid;gap:5px;font:14px 'Times New Roman',serif}
.tg-maint-chat-form input,.tg-maint-chat-form textarea,.tg-maint-chat-compose textarea{box-sizing:border-box;width:100%;background:#101724;border:1px solid #9c824e;border-radius:9px;padding:10px 11px;color:#fff2d4;resize:vertical;font:15px/1.4 'Times New Roman',serif;min-width:0}
.tg-maint-chat-note{color:#bdaf9a!important;font-size:12px!important}
.tg-maint-chat-send,.tg-maint-chat-compose button,.tg-maint-chat-new{cursor:pointer;background:linear-gradient(110deg,#ffe4a2,#d5a34b);border:0;border-radius:9px;padding:11px 15px;color:#281905;font:bold 15px 'Times New Roman',serif}
.tg-maint-chat-send:disabled,.tg-maint-chat-compose button:disabled{opacity:.6;cursor:wait}
#tg-maint-chat-status,.tg-maint-chat-staff-status{min-height:17px;color:#a9de9d;font:12px/1.5 'Times New Roman',serif;margin:0}.is-error{color:#ffadad!important}
.tg-maint-chat-state{color:#9bd49e;font-size:12px;text-align:center}
.tg-maint-chat-messages{height:min(42dvh,270px);min-height:140px;max-height:270px;overflow:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:9px;padding:10px;border:1px solid #e2bd6740;border-radius:12px;background:#0c121b}
.tg-maint-chat-bubble{display:block;box-sizing:border-box;max-width:90%;border:1px solid #79603b;border-radius:12px;padding:8px 10px;color:#f6e5bd;word-break:break-word}
.tg-maint-chat-bubble.is-visitor{align-self:flex-end;background:#31251a}
.tg-maint-chat-bubble.is-staff{align-self:flex-start;background:#1a2936;border-color:#74869a}
.tg-maint-chat-bubble>div{font:bold 11px 'Times New Roman',serif;color:#f3c46a}
.tg-maint-chat-bubble p{margin:5px 0;white-space:pre-wrap;color:#ffefd2;line-height:1.5;font:14px/1.5 'Times New Roman',serif}
.tg-maint-chat-bubble time{display:block;text-align:right;font:11px 'Times New Roman',serif;color:#b8ac97}
.tg-maint-chat-compose{display:flex;gap:7px;align-items:flex-end}
.tg-maint-chat-compose textarea{min-height:54px;max-height:120px;flex:1}
.tg-maint-chat-compose button{white-space:nowrap;min-height:45px}
.tg-maint-chat-wait{color:#bdaf94;font:14px/1.5 'Times New Roman',serif;text-align:center;margin:20px 0}
.tg-maint-desk-title{display:flex;justify-content:space-between;gap:15px;align-items:center}
.tg-maint-desk-title h2{margin:0;color:#e9bb67}.tg-maint-desk-title p{color:#b9ab95;margin:6px 0 0}
.tg-maint-chat-staff-grid{display:grid;grid-template-columns:minmax(200px,32%) minmax(0,1fr);gap:14px;margin-top:18px}
#tg-maint-chat-thread-list{display:grid;align-content:start;gap:7px;max-height:420px;overflow:auto}
.tg-maint-chat-thread-link{display:grid;gap:4px;min-width:0;padding:11px;text-align:left;border:1px solid #6d5b3f;border-radius:10px;background:#171d28;color:#f0d5a1;cursor:pointer}
.tg-maint-chat-thread-link.selected{background:#332a20;border-color:#e3b960}
.tg-maint-chat-thread-link small{color:#a9aeb7;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
#tg-maint-chat-staff-detail{min-width:0;display:grid;align-content:start;gap:9px}
#tg-maint-chat-staff-detail h3{margin:0;color:#f0c97c}
.tg-maint-chat-staff-contact{color:#cfbf9e}
#tg-maint-chat-staff-detail .tg-maint-chat-messages{height:280px;max-height:280px}
#tg-maint-chat-staff-detail .simple-btn{width:max-content}
@media(max-width:650px){.tg-maint-chat-staff-grid{grid-template-columns:1fr}.tg-maint-desk-title{align-items:flex-start}.tg-maint-chat-compose{flex-wrap:wrap}.tg-maint-chat-compose button{margin-left:auto}.tg-maint-cskh-panel{max-height:min(78dvh,700px);overflow:auto}}